Every year we are in the top 3 of the best law firms in the Netherlands in the field of client satisfaction.
General terms and conditions
- Kroes Advocaten Immigration Lawyers (hereafter: Kroes Advocaten) is a partnership
consisting of private limited liability companies. Upon request thereto, a list of the
partners shall be sent. - These General Terms and Conditions shall apply to every assignment granted to Kroes
Advocaten, including every follow-up assignment or altered or supplementary
assignment. For the scope of the services provided by Kroes Advocaten when applying
for a ‘30% ruling’, please refer to the document ‘Scope of services’ attached after these
General Terms and Conditions. All provisions contained in the General Terms and
Conditions have been drawn up also for the employees of Kroes Advocaten and anyone
involved in the execution of the contract and/or anyone who could be liable in that
connection. - All assignments shall be deemed to have been exclusively granted to and accepted by
Kroes Advocaten, even assignments that are expressly or tacitly intended to be executed
by a specific person. The applicability of the provisions contained in Articles 7:404,
7:407.2 and 7:409 of the Dutch Civil Code are excluded. The partners and other persons
working for Kroes Advocaten are neither personally bound nor personally liable. - Liability limitations as referred to in clause 3 shall also apply to cases in which an
assignment was wrongfully refused and claims result from such refusal. - Kroes Advocaten will always exercise due care in engaging third parties. However Kroes
Advocaten is not liable for the failure of such parties to perform. Kroes Advocaten has
been authorised by the client to accept on the client's behalf any limitations of liability of
such parties. If reasonably possible, Kroes Advocaten will consult with the client about
engaging a third party. The duty of consultation will not apply at any rate to the
engagement of translators, couriers, bailiffs and attorneys of record. - Assignments granted to Kroes Advocaten shall be executed exclusively for the benefit of
the client. Third parties shall not be able to derive any rights from the content of the
work carried out, nor more generally from the manner in which such assignments have
or have not been executed. - If, during the execution of an assignment, an event should occur – including an act of
omission – which results in a liability, such liability shall be limited to the amount or
amounts that can be claimed under the professional liability insurance policy concluded
by Kroes Advocaten, to be increased by the policy excess borne by Kroes Advocaten
under the terms of that professional liability insurance policy. A copy of the policy terms
of the liability insurance will be available for inspection at the offices of Kroes
Advocaten. - If for any reason whatsoever no benefits are payable under this insurance, liability is
limited to a maximum of EUR 50,000,-. A limitation or exclusion of liability within the
meaning of this article does not apply to loss or damage resulting from deliberately
reckless or intentional misconduct on the part of the Kroes Advocaten. - Any rights of action and other rights against Kroes Advocaten in connection with the
services rendered by it will expire at any rate one year after the date on which the party
concerned became aware of or could reasonably have become aware of the existence of
those rights. - The fee will be calculated on the basis of the number of hours worked multiplied by the
hourly rate of the partners, attorneys and/or other employees of Kroes Advocaten
involved in the assignment. A fixed fee based assignment is also possible. The rates will
be adjusted annually. All amounts are exclusive of VAT. - Kroes Advocaten has the right to charge for any out-of-pocket expenses (such as court
registry, procurator litis and bailiff fees) separately and immediately.
Kroes Advocaten has the right to require an advance payment (for the fee and/or out-ofpocket
expenses) prior to the performance of her services and VAT, which will be
deducted from the final fee statement. Kroes Advocaten has the right to suspend her
services if and for as long as the client has not made an advance payment to cover said
costs and/or fees. - In principle the services provided on an hourly fee basis will be invoiced to the client
every month, unless otherwise agreed. When the file is handled on a fixed fee base, the
invoicing will be invoiced in full immediately after acceptance of the order. If the
assignment is terminated by the client and no application is submitted, 25% of the fixed
amount will be charged, 50% if the application has been prepared and 75% if the
application has been submitted. The payment term will be two weeks to be counted from
the date of invoice. Kroes Advocaten has the right to set off claims against the client
against payments to be received on the client's behalf. The client will be deemed in
default - without a notice of default being required - at any rate if payment has not been
made within the payment term specified. In the event of default the client will owe
interest at the statutory rate plus the extrajudicial costs of collection, which costs will be
10% minimum of the amount to be collected. Kroes Advocaten has the right to suspend
its services if and as long as the client is still in arrears with payment of the invoice(s). - Dutch law shall apply to the legal relationship between Kroes Advocaten and its clients.
Only Dutch courts shall be competent to take cognizance of any dispute between Kroes
Advocaten and a client. - Kroes Advocaten participates in the Complaints Boards (Geschillencommissie) for the
Legal Profession for private individuals and business
(www.degeschillencommissie.nl/english). - Not only Kroes Advocaten, but any and all persons – including those who are associated
with Kroes Advocaten in any capacity, as well as third parties – who are engaged in the
execution of an assignment granted by a client shall be entitled to appeal to these
General Terms and Conditions. - Kroes Advocaten retains files that have been closed for five years. After this time, they
will be destroyed. - These general conditions are drawn up in the Dutch and English language. The Dutch
text is binding. This version was drafted 10 April 2025.